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Customer support in your
preferred language


How to get in touch with us

Our customer support team is standing by to assist you. You can reach us between 10.00 and 17.00 CET on weekdays. Outside these opening hours, we will get back to you as soon as we can. Please note that for security reasons you should always contact us from the same email/number that you have on your profile with us.

WhatsApp WhatsApp

Message us on WhatsApp: +44 7700 169927 - or click here to initiate the chat. Note that you cannot call this number.

Messenger Messenger

Its quick and easy to contact us by Messenger, visiting the website from your mobile just click here and the chat will open.

Chat Website Chat

We are online weekdays from 10-17, click on the chat icon down in the right corner to chat with us, or leave a message outside opening hours.

Email Email

Use to contact us. Make sure you send the email from the same email account that you have registered with us.

Bueno phone support

Unfortunately, we cannot offer phone service to everyone, this service is offered to customers only and if you need help opening your account. As a customer you have access to our team of experts who will assist you with questions you might have related to banking.